“Experience A Service
To Remember.”
Summary
Desmond
Toh has been in the property industry since 2008 and since then, the quiet and
unassuming man has been charting new frontiers in his real estate career. A
multiple-award winner who has moved up the ranks in double-quick time, the
ex-IT specialist applies his analytical capacity in a wide spectrum of property
cases, helping clients fulfil their real estate needs in a methodical yet
personable manner so exemplary of this resolute yet unobtrusive achiever.
Background
Before embarking on his current career in real estate, Desmond had been
an IT support specialist for close to a decade before making the switch. The
process of purchasing an HDB flat for himself opened his eyes to the
possibility of a real estate career.
“I saw first-hand what a career in real estate is all about. It isn’t as
easy as it appears, and as an introvert, I had serious considerations about my
viability in the industry.”
Yet, the promise of a rewarding career, as well as the possibility of
helping others in making one of the biggest decisions in their lives, was
simply too hard to resist. As such, in 2008, and under the mentorship and
tutelage of the agent who helped him in the procurement of his house, Desmond
made the move into the real estate industry.
Experience
As it
would turn out, Desmond’s initial fears about his viability in the real estate
industry proved to be unfounded, even if he considered his introversion a
handicap. His personable disposition soon endeared him to his clients, who
found him approachable and helpful.
His
experience in the IT industry also came in handy, since Desmond was able to
apply an analytical approach while assisting his clients in their real estate
needs. Very soon, Desmond was able to carve a unique niche for himself, where
clients who have used his services would become the greatest supporters of his
real estate career.
Focus
Desmond is well-versed in the sale and purchase of a wide spectrum of
Singapore property, ranging from the HDB to the private residential market. His
focus areas include:
·
District 3, which comprises of Tiong Bahru, Redhill
and Queenstown;
·
District 4 in the HarbourFront
precinct; and
·
the following condominiums: Queens, The
Anchorage, Meraprime, Central Green Condo, The Metropolitan, Ascentia Sky,
Tanglin View, Caribbean @ Keppel Bay.
As a systematic and methodical individual, Desmond believes in taking
his clients through the real estate sale and purchase process from the
beginning to the end. He oversees the entire process from understanding his
clients’ requirements and engaging in proactive marketing, to negotiating the
best price possible and closing the deal.
Leveraging his wide business network, Desmond strives to add value
to his clients by facilitating bank loans and insurance applications as well as
connecting them to reputable renovation contractors, interior designers and
other services where necessary.
Accolades
And Awards
Since joining the real estate industry in 2008, Desmond has received
numerous awards. He was counted among the top producers in 2010 and 2011, and
he rose from the position of an Associate Manager to Team Associate Director
within 3 years.
He is now an Assistant Associate Division Director with PropNex, and is
part of Powerful Negotiators, the champion team.
A patient, resourceful and more importantly, a trustworthy person,
Desmond is privy to client accolades such as these:
“I have found Mr Desmond Toh to be very efficient in his work. He is
also sincere and reliable in his dealings with his customers.” ~ Ong Tai Song, Queens
Owner
“He (Desmond) showed tenacity which helped to close the deal. He has
helped me to buy a home within my budget and in the location of my choice.
Thank you very much for the huge effort and professionalism which have
impressed me the most. The house is now a warm and serene place for my family
to live in.” ~ Mrs Loh, Anchorage owner.
Recruitment
To Desmond, the factors
that determine whether an individual is going to make it in the real estate
industry are as follows:
·
Time management;
·
Management of clients’ expectations;
·
Adoption of a consultative mindset;
·
Hard work; and
·
Determination
He also believes in the
principles behind SMRT, which is an acronym for:
·
S – Skill set
·
M – Mindset
·
R – Rehearsal/Retention/Review
·
T – Tool Set
New and experienced Real Estate Salespersons
who join him are assured of his patient and meticulous coaching, while having
access to the extensive training platform offered by Powerful Negotiators, the
champion team in PropNex.